Orders of $100 or more qualify for FREE standard shipping. Processing time is typically 1–2 business days before dispatch via UPS (2–5 business days in transit); engraved items take 5–7 business days. Non-personalized items can be returned within 30 DAYS of delivery. Personalized and engraved items, food and personal-care products, and bulk Appreciation Gifts orders are final sale. See our full shipping & return policy for complete details.